Guide Measures after a cyber hate situation

When the threat or offensive behavior has occurred, you can use the following guide to take care of the staff, colleagues, or active members of the organization.

Person with primary responsibility

  • Make sure that the person who is subjected and other staff are taken care of, and that each of the people who are affected has the possibility of processing the situation. 
  • Assist with the steps below “for you who have been subjected.”
  • Check in within a week and see how the person subjected is feeling, if they need to talk, and if their work needs to be adapted because of the incident. 
  • If needed, help the person contact a professional psychologist. 
  • After all serious incidents or if someone has been seriously hurt at their workplace, contact the Swedish Work Environment Authority. 
  • The person with primary responsibility should follow up again within about three months of the incident and find out if any problems persist.

For you who have been subjected

  • Talk to the person closest to you, do not be alone.
  • Contact the person with primary responsibility, according to the schedule and plan for division of responsibility. 
  • Tell someone what happened, and if you have requests for dealing with the situation, make them known!
  • File a police report.*
  • Follow up with the police, or ask the person responsible to do this for you.
  • Fill out internal documents about threats, and add them to your mutual document file. Get help from your closest colleague or the person responsible.

* If the police reject the police report for on the wrong grounds, you can ask for the rejection to be reviewed. For free help with this, you can turn to The Swedish Institute of Law and Internet (IJI). You can even turn to them for free help if you want to request compensation for the violation, in case the review does not go through.

Consequences of threats

  • Symptoms of stress.
    • We all react differently after having experienced a threatening or violent situation. There are individual differences in the intensity of the symptoms, but it is very important that all of these are taken seriously and followed up.
  • Psychological symptoms of stress can be:
    • Nightmares or poor sleep-quality.
    • You feel worried in a way that is not normal for you.
    • You feel upset, which you do not recognize as normal for you.
    • You do not have the energy to be social with your colleagues or your closer friends for example.
    • You feel more irritated than usual.
    • You have compulsive memories of the incident. If you experience these symptoms, you should always get help from the occupational health services or a health care center.
  • It is important that the organization follows up with the person who has been subjected and knows about any possible consequences.



 

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